Privacy Policy

1    Our Policy

AW Rostamani Trading Co. LLC” ("we", "our", or "us") respects your privacy and is committed to protecting it. We provide this Privacy Policy to inform you of our privacy procedures and practices, including what information we collect about you, how we obtain your information and how we use your information.


2    Data collection and use

The information we may collect from you includes:
•    information establishing your identity (for example, username and password, name, address, email address, contact telephone numbers, and passport copy, visa copy, emirates ID copy, trade license, power of attorney, third party no objection letters, undertaking letters, tenant information forms).
•    financial information (for example, credit card details, bank details); 
•    information required to complete a tenancy application (including information establishing your identity, trade license, power of attorney, undertaking letter, tenant information forms) 
•    information relating to background checks (for example, date of birth, official photographic identity confirmation, and copies of appropriate documents to confirm that funds are available to purchase or rent properties); 
•    information relating to your use of this website (for example, domain name, IP address and cookies); and
•    any information you independently choose to provide to us (for example, if you send us an email or call us).


3    How do we obtain your information

We may collect your information during the course of our relationship with you and we will only use your personal information in accordance with applicable data protection law. 
We may obtain this information from a variety of sources, including: 
•    from you (for example, when you make an inquiry about our products or services, or wish to make a payment through our Site, send us emails or otherwise provide us with your personal information); 
•    from other group companies.


4    How we use your information

We may use or process your personal information for the following purposes:
•    to provide you with information about our services and/or products and other information that we think may be valuable to you;
•    to process your payments; 
•    to respond to any queries, requests, or comments that you may have;
•    to review, develop and improve the services which we offer; and 
•    to comply with legal obligations. 

Payment transactions will be processed through third party providers, such as Telr or others.
All credit and/or debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased by our payment gateway providers to any third parties.


5    On what basis we use your information

We use your personal information on the following bases:
•    for legitimate interests purposes. Using your personal information helps us to operate, improve and minimise any disruption to the services that we may offer to you. We also have a legitimate interest in sending you information on the products/services we believe will be of interest to you;
•    because the information is necessary for the performance of a contract with you or to take steps at your request to enter into a contract; 
•    because you have given your consent (if we expressly ask for consent to process your personal information, for a specific purpose); and
•    to comply with any legal and regulatory obligations. 


6    With whom do we share your information? 

We will only disclose or transfer your personal information for the purposes set out in this Privacy Policy to: 
•    third party service providers and sub-contractors who provide a service to us  however we are not responsible for third parties’ respective privacy policy;
•    any member of the group (including affiliates and subsidiaries) ; and
•    any competent authorities if we are legally required to comply with a request for data. 


7    Countries to which we transfer your information.

The information you submit will be processed internally and stored on servers based in the United Arab Emirates.  It is not transferred outside the United Arab Emirates in the usual course of our business. 
If we are required to transfer your personal information for some reason (such as a legal requirement) to a country which does not have data protection laws or where your privacy will not be protected as extensively, unless prevented by applicable laws, we will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside the United Arab Emirates. 


8    Cookies

Cookies are small pieces of information that your browser stores on your computer when requested by a website. 
We request your browser to store a cookie when you access our website and may request your browser to store one or more cookies when you make a request for information about a product or service. For further information on the cookies that we collect, please see our Website Terms of Use here


9    Data retention

We will keep your data only for as long as is necessary to respond to any queries or complaints, to improve the services that we offer to you or to comply with any legal obligations to which we may be subject. 


10    Requests

You may make the following requests to us and we will do our best to accommodate such requests, where possible: 
•    Access your data – request a copy of your personal information that we process about you;
•    Rectify your data – request us to amend or update your personal information where it is inaccurate or incomplete;
•    Erase your data – request us to delete your personal information where it is no longer necessary for the purpose(s) for which your information was originally collected;
•    Restrict your data – request us temporarily or permanently to stop processing all or some of your personal data; and
•    Object to the use of your data – at any time, object to us processing your personal information where it is based exclusively on our legitimate interests (see above) or for direct marketing purposes.
For any of the above, please email us at autotrust@awrostamani.com or send postal mail to the following address:

Service
AW ROSTAMANI TRADING CO LLC
PO BOX 2128
Dubai UAE
Toll Free Number 8002978

SERVICE CENTER TIMINGS:
Saturday to Thursday 8.00 AM to 7.00 PM

To Locate our service centers on map, kindly click here.

Sales
Arabian Automobiles Company LLC
PO BOX 2128
Dubai UAE
Toll Free Number 800 22272

SHOWROOM TIMINGS:
Weekdays and Saturday 8.00 AM to 8.30 PM
Friday 4.00 PM – 8.00 PM

For export inquiry please call +971 4 3332638
To Locate our showrooms on map, kindly click here.


11    Security

We are committed to protecting the information you provide us. We have implemented security policies, rules and technical measures designed to protect the personal data that we have under our control, in accordance with applicable laws. The security measures are designed to prevent as possible unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. 


12    Hyperlinks

Our websites may provide links to third-party websites for your convenience. If you access those links, you will leave our website. We do not control those websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. This Privacy Policy does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with us; that sharing is governed by that third-party company's privacy policy.


13    Notification of changes

We may be required to update or change our Privacy Policy from time to time. We will upload an updated Privacy Policy on this website. If there are any significant changes to the Privacy Policy (e.g. if we decide to use your personal information in a manner different from that stated at the time it was collected), we will notify you by way of an email. 


14    Contacting us

This Privacy Policy sets out in broad terms how we handle your personal information and safeguard our privacy. If you have any questions relating to our Privacy Policy send postal mail to the following address:

Service
AWROSTAMANI TRADING CO LLC
PO BOX 2128
Dubai UAE
Toll Free Number 8002978  

SERVICE CENTER TIMINGS:
Saturday to Thursday 8.00 AM to 7.00 PM

To Locate our service centers on map, kindly click here.

Sales
Arabian Automobiles Company LLC
PO BOX 2128
Dubai UAE
Toll Free Number 800 22272 

SHOWROOM TIMINGS:
Weekdays and Saturday 8.00 AM to 8.30 PM
Friday 4.00 PM – 8.00 PM

For export inquiry please call +971 4 3332638
To Locate our showroom on map, kindly click here.
 

@AUTOTRUST – AWRostamani Group Company Copyright 2020 – All Rights Reserved